Reminders about appointments can be useful for clients who may be very busy, as well as for you as a means of staying in touch with them.
Reminders that use the client's name and the name of the manager/doctor/salesperson can make them more personalized and increase the chance that the client will show up for the appointment.
Reminders to fill out mandatory agreement forms before the appointment can help reduce the number of cancelled appointments.
Reminders that it's time for the client to schedule their next appointment can increase the frequency of booked appointments and increase profitability.
Overall, using reminders can help increase customer satisfaction and convenience and increase revenue.
All reminders and follow-ups are triggered from the CRM system, depending on the filters you set up.